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Rental Process

From showing request to signed lease

A clear, manual process that protects current tenants, respects your time, and gives you the policies before you commit.

  1. Submit one showing request per adult

    Start with a showing request for the specific home. Each adult who would live there must submit a separate request, and every request is reviewed manually before a showing is scheduled.

  2. See the home during a scheduled showing

    If we can offer you a showing, we will contact you with a limited window that respects the current tenant and gives you a real chance to see whether the home fits.

  3. Apply after you have seen the home

    Applications are processed in the order received and usually take 2 to 5 business days. If you want to move forward after the showing, submit the online application promptly.

    While you wait, review the sample lease documents carefully.

  4. Review and sign the lease within 24 hours

    If approved, you will have 24 hours to review and sign the lease package to hold the home.

Our Screening Policy

What we look for on your application

Subject to change without notice

  • A complete application

    A complete application is required for each adult (18 years of age or older). If a line isn't filled in, or the omission explained satisfactorily in the application, we will return the application to you.

    A prospective tenant who provides materially false information on the application or omits material information requested is liable to the landlord for damages, plus a civil penalty of up to $500, civil court costs, and reasonable attorney fees. [Minn. Stat. § 504B.173, subd. 4 (2023)]

  • Rental history verifiable from unbiased sources.

    Applicants should provide rental history from unbiased sources when available. Lack of rental history by itself will not result in denial. Applicants who previously owned their home may submit mortgage references and proof of ownership or transfer instead.

    It is your responsibility to provide us with the information necessary to contact your past landlords. We reserve the right to deny your application if, after making a good faith effort, we are unable to verify the rental or ownership history you provided, or if materially relevant information was omitted or misrepresented.

  • Sufficient income/resources.

    Verified gross monthly income should generally be at least three times the monthly rent.

    Applicants who do not meet this standard may request an exception by providing documentation of a history of successful rent payment at the same or lower income-to-rent ratio for a comparable rent amount, as required by St. Paul law.

    Applications may also be denied when the combination of proposed rent, estimated utilities, and documented minimum monthly debt payments exceeds 40% of verified gross monthly income.

    Income documentation must be capable of independent verification. Applicant-provided documents may be considered, but we may require direct verification from the employer, income source, financial institution, tax records, or another reliable third party.

    If we cannot independently verify the amount and stability of your income, the application may be denied. If self-employed, we may require materials such as a business license, tax records, bank records, or client references that can be independently confirmed.

    Some employers use a third party service, like WorkNumber, to provide income verification. These third parties charge landlords $60 or more per report. If your employer uses a third party to provide employment and income verification you have to pay their fee in advance or provide another way to independently verify the amount and stability of your income.

  • Each adult must qualify

    One application shall be filled out for each adult occupant.

    Each adult applicant must individually qualify on their own. We will consider the combined income of the household and co-applicants only if there is a verifiable obligation of support between co-applicants (i.e. married couple, guardian and ward, etc.)

  • Maximum occupancy

    The maximum allowed occupancy is two people per bedroom, and up to four unrelated adults per unit. Some City ordinances may have additional restrictions.

  • Two pieces of I.D. must be shown.

    We require a photo I.D. (a driver's license or other government issued photo identification card) plus a second piece of I.D. as well. Please present your I.D. with your completed application or at other such time as directed by Lotts Properties.

  • False information is grounds for denial.

    You will be denied rental if you misrepresent any information on the application. If misrepresentations are found after a rental agreement is signed, your rental agreement will be terminated.

  • Certain criminal convictions may result in denial of your application.

    We review criminal convictions only to the extent permitted by St. Paul law. Convictions may be considered only for the types of offenses and lookback periods allowed by law. Examples include:

    • Federal controlled-substance manufacturing or distribution convictions under the Controlled Substances Act (21 U.S.C. 802)
    • Convictions requiring lifetime sex-offender registration
    • Misdemeanors and gross misdemeanors with a sentencing date within the past 3 years
    • Felonies with a sentencing date within the past 7 years
    • Certain felony offenses with a sentencing date within the past 10 years, as allowed by St. Paul law
  • Certain court judgments against you may result in denial of your application.

    We review eviction and court-judgment history only to the extent permitted by St. Paul law. Eviction judgments entered within the past 3 years may result in denial.

    Unpaid landlord judgments, unpaid housing-related collections, and unpaid utility collections may result in denial. We do not use general financial delinquency by itself as a screening criterion.

  • Housing-related and utility credit obligations may result in denial of your application.

    We do not use a numeric credit score by itself as a screening criterion. Instead, we review objective housing-related and utility payment history.

    One or more unpaid housing-related collections may result in denial.

    One or more unpaid utility collections may result in denial.

    Any unpaid landlord judgment may result in denial.

    In the last 24 months, 2 or more housing-related or utility accounts that were more than 60 days late may result in denial.

  • Poor references from previous landlords may result in denial of your application.

    You will be turned down if a previous landlord would be disinclined to rent to you again because of late payment or non-payment of rent or for any reason pertaining to any lease-violating behavior of yourself, your pets, or others allowed on the property during your tenancy.

    Also, you will be turned down if previous landlords report significant complaint levels of noncompliance activity such as repeated disturbance of the neighbors' peace; reports of prostitution, drug dealing or drug manufacturing, damage to the property beyond normal wear; reports of violence or threats to landlords or neighbors; allowing persons not on the lease to reside on the premises; failure to give proper notice when vacating the property.

  • There is a $55.00 per adult screening fee.

    See the screening fee refund criteria below for when the fee is refundable.

  • Rent and other payments via ACH

    Rent and all other payments will be collected by ACH automatic withdrawal from a checking or savings account on the 1st of each month. Refusal to pay via ACH will result in your application being denied.

  • We will accept the first qualified applicant.

    Rental applications are processed in the order they are received. We will accept the first qualified applicant.

It is our policy to apply all screening criteria in compliance with applicable federal, state, and local law. Because these laws may change from time to time, this page may not immediately reflect every legal update. No provision on this page shall be interpreted or applied in a manner that conflicts with applicable law. If a conflict arises, the lawful interpretation most consistent with the remainder of these screening criteria shall control.

Our Pet Policy

Pets

Pets are NOT allowed in any property unless you have prior written permission from the landlord.

See lease and any written pet addendum for controlling terms.

  • All pets are approved or denied by Management.
  • Pet Limit: 2 pets max
  • Weight Limit: 30 pounds
  • Pet fee: $200/pet (Non-refundable, for paperwork and approval)
  • Additional Pet Deposit: $500/pet (Refundable) if required by Management.
  • Pet rent: $40/pet/month [1]
  • Pet-related damage must be repaired at the tenant's expense on demand.
  • Pets: Must be spayed or neutered
  • Shots: Must be current at all times
  • Noise: Must not disturb others
  • Laws: Must comply with all applicable laws
  • Dogs less than 1 year old: Not allowed
  • Cats less than 1 year old: Not allowed
  • Birds: Not allowed
  • Fish/Aquariums: Not allowed
  • Ferrets: Not allowed
  • Insects: Not allowed
  • Reptiles: Not allowed[2]
  • Rodents: Not allowed
  • Rabbits: Not allowed

Dogs not allowed – Any dog with aggressive behavior toward any human or other animal. Any dog that has the appearance or being any part of the following breeds: Akita, American Pit Bull Terrier, American Bully, American Staffordshire Terrier, Chow, Doberman, Rottweiler, Staffordshire Bull Terrier, any breed considered a fighting dog, and any breed generally viewed by the public as aggressive.

Insurance Requirements for dogs - Tenant must maintain $10,000 in liability insurance for dog incidents.

[1] Pet rent adjustments - Management may, in its sole discretion, reduce pet rent on a case-by-case basis for a specific approved pet that Management determines presents materially lower ongoing risk of nuisance, wear, damage, maintenance burden, and liability than a typical household dog or cat. Any reduction must be approved in writing in advance, applies only to the specific approved pet, and will not reduce pet rent below $5 per month per pet.

[2] Reptile exception requests - Management may, in its sole discretion, consider a written request for one specific low-risk reptile. Any approval must be in writing and must specifically identify the approved species. Management may impose additional conditions regarding number, enclosure, habitat equipment, feeding, handling, and location. Venomous reptiles, large constricting snakes, crocodilians, breeding setups, feeder insect breeding, and multi-reptile collections will not be approved.

Insurance Policy

Renter's Insurance

At all times, you are required to have insurance protect your belongings.

Your belongings are not covered under our policies.

Renters insurance will likely cover losses from these types of perils:

  • Fire or lightning
  • Windstorm or hail
  • Explosion
  • Riot or civil commotion
  • Aircraft
  • Vehicles
  • Vandalism or malicious mischief
  • Damage by glass or safety-glazing material
  • Volcanic eruption
  • Falling objects
  • Theft
  • Smoke
  • Weight of ice, snow, or sleet
  • Water-related damage from home utilities
  • Electrical surge damage.

Floods and earthquakes aren't on the list. If you want coverage for floods and earthquakes, you will need to buy a separate policy or a rider.

City Rules

Rent Stabilization

Saint Paul currently allows a standard rent increase of up to 3% in a 12-month period without City approval. Higher increases require a lawful exception or City approval under the City's rent stabilization rules.

Our policy is to increase rent annually by the maximum standard rate allowed without City approval, currently 3%, unless a different rate is required or authorized by applicable law.

Occupancy Rules

Guest & Occupancy Policy

Subject to change without notice

  • Authorized occupants only

    Only persons named on the lease may reside in the home.

  • Guest stays

    Guests may stay up to 72 consecutive hours, or a total of 10 days in any 6-month period, without prior approval.

  • Guest extensions

    Extensions are available by written request. A maximum of 10 additional guest-days per year may be approved.

  • Adding an occupant

    Adding an occupant requires a rental application, screening, landlord approval, and a lease amendment. A $100 amendment fee applies.

  • Unauthorized occupants

    An unauthorized occupant is a material violation of the lease.

  • Full details

    Complete terms are in the lease agreement and tenant handbook.

Our Rental Application

Rental Application

  • Tenant screening service

    Rental Research Services, Inc., 7525 Mitchell Road, Suite 301, Eden Prairie, MN 55344-1958; (800) 624-7422

  • Screening fee

    There is a $55.00 per adult screening fee.

  • How to apply and pay the screening fee

    Applications must be submitted online. Screening fees are payable only through PayPal. Cash is not accepted. The PayPal transaction record will serve as the written receipt for the screening fee.

  • Disclosure of screening criteria

    Before a screening fee is accepted, the screening criteria are disclosed in writing on this page and, if applicable, in the rental advertisement or application materials.

  • When the screening fee may be accepted

    We will not accept or retain a screening fee until all prior applicants have either been screened and rejected, or offered the unit and declined to enter into a rental agreement.

  • Screening fee refunds

    The screening fee is refunded only in the following circumstances:

    • A prior applicant is accepted for the rental unit.
    • You withdraw your application before we incur any screening expenses.
    • The application is rejected for any reason that is NOT disclosed in writing, either on this page, the ad, or as part of the application.
    • Any condition where federal, state, or local law states that the landlord may not charge a screening fee.
  • Notice of denial

    If an application is denied, written notice of denial will be provided within 14 days. The notice will identify the basis for disqualification and the name, address, and phone number of any tenant screening agency or other credit reporting agency used in considering the application.

  • Apply as soon as you have a confirmed showing

    We typically have a lot of demand for our properties, so prospective tenants are encouraged to submit their rental applications online immediately after their rental showing is approved. (Please do not apply before you have a confirmed showing time.) Your screening fee is refundable as described above.

  • Review rental agreement before applying

    Before applying, you can request a copy of all rental agreement documents to understand your responsibilities and obligations. A rental agreement is a legally binding contract, so you should understand its terms.

  • Action Required Upon Acceptance

    If your application is approved, you will have 24 hours to:

    1. Review and sign the lease package.
    2. Authorize the required move-in funds by ACH as outlined in the approval notice.

    Failure to complete these steps within the 24-hour period will be treated as a decision not to move forward with the home.

Information on this page is deemed reliable but is not guaranteed.